Returns & exchanges

We guarantee the possibility of returning all clothing except underwear and care products which cannot be returned. You can return an unworn product within 14 days from the date of receipt. The product(s) must be returned in its original packaging.

To return an item, you must first request it. Send us an email to shop@elevationstore.fr with the reason for the return and any comments you may have.

NB : Returns are the responsibility of the customer.

NB : In the event of an exchange, the return is the responsibility of the customer and upon receipt of the return, we will send the exchanged part at our expense.