Deliveries

All our shipments are made on working days from Monday to Friday.

We ship in France and internationally with Chronopost (Express Service), which will provide a tracking number by email. This will allow you to follow the delivery of your package to its destination.

All orders placed before 3 p.m. are delivered the next day before 1 p.m. to a relay point or to your home.





Metropolitan France :


Less than 150€ 150€ to 250€ 250€ and more
Express Relay Point (24-48h) €7.95 Free Free
Express Home (24-48h) €9.95 €4.95 Free


Corsica :


Less than 250€ 250€ and more
Colissimo (2 to 3 days) €9.95 Free



DOM TOM :


Rate
Express Home (4 to 5 days) €49.95

BENELUX / GERMANY :



Less than 150€ 150€ to 300€ 300€ and more
Home (48h-72h) €9.95 Free Free
Express to Home (24h-48h) €11.95 €11.95 Free




EUROPE AND OUTSIDE EU :



Less than 450€ 450€ and more
Home (48h-72h) €19.95 Free
Express Home (24h) €24.95 Free

SWITZERLAND AND NORWAY:

Norwegian and Swiss Customs impose a Customs Fee of €20.00 directly added and calculated during checkout.

United Kingdom :

English Customs impose a Customs Fee of €5.00 directly added and calculated during checkout.

WORLD (AFRICA, ASIA, NORTH AMERICA, CENTRAL AMERICA, SOUTH AMERICA, OCEANIA)

Less than 450€ 450€ and more
Express Home (4 to 5 days) €49.95 Free

All purchases outside the European Union are excluding taxes. VAT will be deducted from the purchase price.


Upon receipt of the order, the user will check the conformity of the products received in execution of his order. Any anomaly concerning delivery (namely: missing or damaged products, damaged packages) must be indicated:

  • Firstly, on the delivery note and in the form of handwritten reservations accompanied by your signature to Chronopost/Colissimo.
  • Secondly, any anomaly must be notified as soon as possible following receipt of the products to Elevation Store customer service.

By simple mail, by writing to Elevation Store, Customer Service, 135 rue Vieille du Temple, 75003 Paris France.

By email to shop@elevationstore.fr

By telephone at +33 (0)1 57 40 98 14 Monday from 1:30 p.m. to 7:30 p.m., and Tuesday to Friday from 10:30 a.m. to 7:30 p.m.


NB: Please note that delivery costs do not include import fees and taxes that may be due in the country of destination.